
Top of page Opening a shared (role-based) mailbox in Outlook (for Office 2016) on the Virtual Desktop (Windows)
In the Account successfully added box that appears, click Done. Enter your email address in the format of or click Next and enter your regular password, click Sign in. In the University of Otago log in box that appears, click the Sign in with another account link. Click “Microsoft 365” if/when the “advanced setup” box appears. Enter the email address of the shared mailbox, then click Connect. Go to File > Info and click on the + Add account button at the top.
Opening a shared (role-based) mailbox in Outlook (for Microsoft 365) on a Windows computer
Adding access to a shared role-based mailbox. Access a shared (role-based) mailbox on iOS and Android. Open a shared (role-based) mailbox via Outlook Microsoft 365. Open a shared (role-based) mailbox in Outlook on mac OS. Open a shared (role-based) mailbox in Outlook (for Office 2016) on Virtual Desktop (Windows). Open a shared (role-based) mailbox in Outlook (for Microsoft 365) on Windows. See the related article for information about removing a shared (role-based) mailbox